Customers expect instant answers on WhatsApp. A WhatsApp chatbot replies in seconds, day or night — sharing prices, catalogues, timings, order status or booking options — and passes the conversation to your team when a person is needed.
Sandeshak's visual chatbot builder lets you design these conversations by dragging and connecting steps. No developers, no scripts — just flows you can edit and publish yourself.
Connect question, message and action steps on a canvas and see the whole conversation at a glance.
Use WhatsApp reply buttons, list menus, images, documents and videos inside your flows.
Route customers down different paths based on their answers, keywords or saved details.
Hand the chat to a live agent queue at any step — your team picks it up in the shared inbox with full context.
Split big bots into reusable sub-flows and jump between them, so each flow stays simple to maintain.
Describe what the bot should do and get a draft flow to review and refine, following WhatsApp policy guardrails.
Answer frequently asked questions, qualify leads by collecting name, city and requirement, share product catalogues and price lists, take appointment or demo requests, send order and delivery updates, and route complaints to the right team as a ticket. Every one of these saves your staff time and gets the customer an answer faster.
The best WhatsApp bots know when to step aside. In Sandeshak any step can hand the conversation to your live agent queue, and unresolved issues can be tracked as tickets until they are closed — so automation handles the routine and your team handles what matters.
The builder warns you about steps that are not fully set up and respects WhatsApp limits such as button counts and text lengths, so a flow that looks right in the editor also works on the customer's phone.
No. Sandeshak's chatbot builder is fully visual — you add steps, write your messages, add buttons and connect them. Our team can also help you set up your first flows.
Yes. Any step can hand the conversation to your live agent queue, and the agent sees the full conversation history in the shared inbox.
Yes. Flows run automatically whenever a customer messages your number, including nights, weekends and holidays.
Your own business number connected through the WhatsApp Business API — customers chat with your brand, not with a third party.
Talk to our team about your requirements — we'll connect your WhatsApp number, set up your templates and bots, and get your team live.