The WhatsApp Business API (officially the WhatsApp Business Platform, Cloud API) lets a business message customers at scale from its own number, with multiple team members, automation and approved message templates — none of which the free WhatsApp Business app can do.
Sandeshak gives you the WhatsApp Business API together with everything you need to actually use it: a shared team inbox, a no-code chatbot builder, bulk campaigns, contact management and analytics, all from one dashboard. Our team handles onboarding so you are live in days.
Connect your existing business number through the official Meta onboarding — no new SIM and no third-party branding in your chats.
Create marketing, utility and authentication templates, submit them to Meta and track approval status from Sandeshak.
Your whole team works from one WhatsApp number at the same time, with agent, manager and admin roles.
Chatbot flows answer common questions 24×7 and hand the conversation to a live agent when a human is needed.
Send approved templates to contact lists and segments with delivery and read tracking.
Encrypted connections, role-based permissions and two-factor sign-in protect your account and customer data.
The free WhatsApp Business app is built for a single phone and a handful of devices. The WhatsApp Business API is built for teams: unlimited agents on one number through a platform like Sandeshak, automated replies and chatbots, bulk template messages to opted-in customers, integrations and reporting. If your business receives more chats than one person can handle, or you want to send updates and offers to many customers, you need the API.
You need a Meta Business account, a phone number that is not active on another WhatsApp account, and a display name that matches your business. With Sandeshak our team walks you through the Meta onboarding, connects your number, helps you get your first templates approved and sets up your inbox and chatbot — so you do not have to deal with developer documentation or code.
Sandeshak works on the official WhatsApp Business Platform from Meta, so your number stays compliant with WhatsApp Business and Commerce policies. We guide you on opt-in, template categories and the 24-hour customer service window so your account stays healthy and your messages keep getting delivered.
It is Meta's platform for medium and large businesses to send and receive WhatsApp messages programmatically from their own number — with multiple agents, automation, approved template messages and integrations. Sandeshak gives you a ready-made dashboard on top of it, so no coding is needed.
Yes. You can connect a number you already own. If it is currently active on the WhatsApp or WhatsApp Business app, it has to be moved to the API during onboarding — our team explains the steps before you start.
There are two parts: Meta's own per-message charges, which depend on the template category (marketing, utility or authentication), and the Sandeshak platform plan. Talk to our sales team on +91 92038 08910 for a plan that fits your message volume.
Most businesses are connected and sending messages within a few days, depending on how quickly Meta business verification and template approvals complete.
Yes, to customers who have opted in, using message templates approved by Meta. Sandeshak lets you send these campaigns to lists and segments and track delivery and read status.
Talk to our team about your requirements — we'll connect your WhatsApp number, set up your templates and bots, and get your team live.